This one comes courtesy of my friend, Berkeley Beacon editor Nate Hurst via our respective colleague and PRrag reader Michael Corcoran.
Archives for February 2007
JetBlue apologizes for northeast delays
JetBlue, in an e-mail to customers, apologized for severe delays following a snow and ice storm in the northeast, specifically in Boston’s Logan Airport.
“We are sorry and embarrassed. But most of all, we are deeply sorry,” said David Neeleman JetBlue’s founder and CEO.
The low-cost air carrier acknowledged many canceled flights, long delays and lost baggage its customers faced in what Neeleman called “the worst operational week in JetBlue’s seven year history.”
Words cannot express how truly sorry we are for the anxiety, frustration and inconvenience that we caused. This is especially saddening because JetBlue was founded on the promise of bringing humanity back to air travel and making the experience of flying happier and easier for everyone who chooses to fly with us. We know we failed to deliver on this promise last week.
Promising that its customers deserved better, JetBlue published its Customer Bill of Rights. Neeleman issued a video message to customers earlier.
On tap this month in Blast Magazine
Big month coming up for Blast Magazine.
Instead of your usual leprechauns and shamrocks in March, Blast brings you a man and a woman who are fed up with all the stereotypes and myths about Irish culture. For instance, did you know that while most ethnic Irish people are fair-skinned, they usually have brown hair. The red hair we’ve come to associate with Irishness actually comes from Scotland, and blond hair comes from the conquering Vikings.
And it’s not all about beer, either. This month we sample some traditional Irish cuisine that will sell you on running to South Boston on St. Patrick’s Day.
Technology is still a hot topic in Blast, so lookout for a bunch of new game and software reviews.
Culture steps it up a notch too as we introduce Dinah Alobeid writing about some amazing ballet and dance shows.
So stay tuned to Blast!
Emily Clare Maurand, in memory
Emily Clare Maurand was a woman of many talents. She was an excellent illustrator, gifted actress and noted filmmaker bound for the Academy of Art in San Francisco for graduate studies in the fall.
Sadly and suddenly, Emily died on Tuesday, February 13 at her home in Hamilton, Mass. She was 25.
The daughter of David and Jeanne (Yntema) Maurand, Emily was a 2000 graduate of the Hamilton Wenham Regional High School where she earned All-State art honors. She received a Bachelor of Fine Arts in computer animation from the Ringling School of Art and Design in 2005.
Her recent art work includes six three-dimensional displays for the Strawberry Banke Museum.
Emily, a dedicated animal lover, cared for dogs, cats, hamsters, and guinea pigs, each of whom she creatively named.
The media and creative worlds are without one of its natural talents today, and the world is that much worse off.